Our Fees Explained

Taxback.com provides you with the best value for money tax refund service available anywhere in the world. We guarantee to get you the fastest, maximum, legal tax refund and our services and fees reflect this.

Our initial estimation of your tax refund is free – whether you get it online, on email or on the phone from our staff – and there's no obligation to use our service.

Once you send us your documents and signed tax forms, we'll evaluate your refund further and assess what additional services you need such as document retrieval or a temporary social security number. Then we'll let you know how much it will cost to file your tax return for you. We only charge you the fee once the refund is actually received from the tax office – so you pay nothing upfront.

Our fees are based on the fact that we have our own local tax experts around the world who ensure that every single one of our tax refund applications is completely legally compliant with tax laws and is for the maximum amount we can apply for you. All our US income tax returns are signed off and submitted by our Certified Public Account (CPA) in Chicago and the same goes for our Authorised Tax Agents in Australia.

All our tax refund service fees are based on a percentage of the refund amount received, subject to a minimum fee.

If you are applying for a personal income tax refund, please select the country you need tax services for to view specific information on the fees that apply to your refund:

Australia

For tax refunds from Australia, we offer a range of services and pricing depending on your residency status and the time it will take to receive your refund.

Low refunds: For non residents' refunds and refunds under AU$150 the fee is AU$87 + handling fee

Australian Citizens: For tax refunds for Australian citizens we charge a flat fee of AU$99 (handling fee included).

Australian Residents: For Australian residents for tax purposes we charge per tax year 9% + handling fee of the amount processed by the relevant tax office subject to a minimum fee of $99 + handling fee.

Early Assessment: If you have already left Australia and want to apply for your refund before the tax year ends, our fee for early assessment is per tax year 9% + handling fee of the refund received subject to a minimum fee of $99 + handling fee, as of March 2010. Please note that Early Assessment applications filed before are subject to the fee of 15% + handling fee, which was in place prior to this date.

Superannuation Refunds: If you have left Australia permanently we can organise a refund of your superannuation and for this service we charge 20% + handling fee of the amount processed by the relevant tax office. Refunds below AUD$1000 will be subject to a minimum fee.

If you need us to file an amendment of your tax return, our fees for paper amendments are per tax year 25% + handling fee of the refund received subject to a minimum fee of $250 + handling fee of the amount processed by the relevant tax office. For electronic amendments our fee is per tax year 15% + handling fee of the amount processed by the relevant tax office subject to a minimum fee of $200 + handling fee.

Fees for previous tax years may be different so if you're applying for a tax refund from before 2005, Chat Live here to find out about your specific case.

If you require document retrieval services, our fee for this is AU$40 + handling fee per document.

Austria

For tax refunds from Austria, we charge per tax year 16.5% + handling fee of the amount processed by the relevant tax office, subject to a minimum of €50 + handling fee.

Belgium

For tax refunds from Belgium we charge per tax year 12.5% + handling fee of the amount processed by the relevant tax office subject to a minimum fee of €62.50 + handling fee.

Canada

For 2010-2012 Canadian tax refunds we charge per tax year 12.5% + handling fee of the refund received subject to a minimum fee of $62.50 + handling fee.

For pre-2010 Canadian tax refunds we charge per tax year 25% + handling fee of the refund amount processed by the relevant tax office subject to a minimum fee of $125 + handling fee.

If you require document retrieval services for your Canada tax refund, our fee for this is CA$20 + handling fee per document.

Denmark

For tax refunds from Denmark we charge per tax year 12.5% + handling fee of the amount processed by the relevant tax office, subject to a minimum fee of €62.50 + handling fee.

Germany

For income tax refunds and pension refunds from Germany, we charge per tax year 16.5% + handling fee of the amount processed by the relevant tax office, subject to a minimum fee of €50 + handling fee.

Gibraltar

For tax refunds from Gibraltar we charge per tax year 16.5% + handling fee of the amount processed by the relevant tax office subject to a minimum fee of £60 + handling fee.

Guernsey

For tax refunds from Guernsey we charge 16.5% + handling fee of the amount processed by the relevant tax office subject to a minimum fee of £60 + handling fee.

Holland

For tax refunds from Holland we charge per tax year 16.5% + handling fee of the amount processed by the relevant tax office subject to a minimum fee of €42 + handling fee.

Ireland

For PAYE income tax refunds from Ireland we charge per tax year 10% + handling fee of the amount processed by the relevant tax office, subject to a minimum processing fee of €40+ handling fee.

The self-assessed tax return service is priced at a flat fee of €400. This fee covers a comprehensive bundle of core services. Supplementary fees apply to any services required in addition to the core offering. Contact our self-assessed team in Kilkenny today to discuss your self-assessed tax return needs.

For PRSI refunds from Ireland we charge a small percentage per tax year of the amount processed by the relevant tax office, subject to a minimum processing fee of €60 + handling fee.

Fees for previous tax years may be different so if you're applying for a tax refund from before 2008, Chat Live here to find out about your specific case.

If you require document retrieval services for your Irish tax refund, our fee for this is €15 + handling fee per document.

Japan

For income tax refunds and pension refunds from Japan we charge per tax year 9% + handling fee of the amount processed by the relevant tax office, subject to a minimum processing fee of 6454 JPY + handling fee.

Luxembourg

For tax refunds from Luxembourg we charge 12.5% + handling fee of the refund received, subject to a minimum fee of €62.50 + handling fee.

New Zealand

For refunds from New Zealand we charge 12.5% + handling fee of the refund received subject to a minimum fee of NZ$62 + handling fee.

Fees for previous tax years may be different so if you're applying for a tax refund from before 2008, Chat Live here to find out about your specific case.

If you require document retrieval services for your NZ tax refund, our fee for this is NZ$30 + handling fee per document.

Norway

For tax refunds from Norway we charge 15% + handling fee of the refund received, subject to a minimum fee of €75 + handling fee.

UK

For UK PAYE, CIS and Seafarer tax refunds we charge 11% + handling fee of the refund received, subject to a minimum processing fee of £50 + handling fee.

For Self Assessed Income Tax preparation our fee sheet can be found here

If you are not due a refund but you need to file your UK tax return or tax application, our filing fee for this service is £60.

If you require document retrieval services for your UK tax refund, our fee for this is £20 + handling fee per document.

US

For US income tax refunds we charge 10% + handling fee of the refund received, subject to a minimum processing fee of $75 + handling fee for refunds up to $750.

If you are due a small refund from the US that does not cover our minimum fee, taxback.com offers a reduced fee to allow you to meet your US tax filing obligations and file your tax return.

For FICA refunds our fee is 20% + handling fee of the refund received, subject to a minimum fee of $75 + handling fee for refunds less than $375.

If you require document retrieval services for your US tax refund, our fee for this is US$25 + handling fee per document.

For US citizens and residents abroad (expat tax), investment income, rental income and gambling income tax returns our minimum fee is $99 for federal tax returns plus $50 for each additional state. Any additional forms and schedules will be charged separately.

Our fee for organising an ITIN is $120 and this fee is additional to other tax return services provided.

Our fee for organising an EIN is $200 and this fee is additional to other tax return services provided.

Why the minimum fee? This fee covers all the things that make filing your application with us so easy including:

• Our CPA in Chicago and our Authorised tax agents in Sydney
• Customer support 24/7 by phone and Live Chat
• Free phone and free fax
• Local staff to meet you and guide you through the process in more than 20 languages in 17 offices worldwide
• Online tracking service – in seven languages
• Tax technicians
• Researchers
• Quality team

Additional fees apply for services such as document retrieval and organising a temporary Social Security Number (ITIN). Bank charges/fees will apply for bank transfers.

Dividend Withholding Tax Reclaim Service Fees

The dividend withholding tax reclaim service is charged at 10% of the refund amount subject to a minimum fee of €75 per reclaim per jurisdiction. Where tax countries permit claims for multiple tax years within one application, taxback.com will ensure to bundle claims in order to keep costs to a minimum.