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It doesn’t matter how many times a company tells you how good it is. The best way to find out if we’re the right company for you is to hear from our customers. We collect feedback from our customers at all stages of the process and have a variety of channels.

We value all comments – both good and bad - as they all provide an important way for us to review the quality of our service. We monitor all the comments closely and have frequent team meetings to discuss customer survey findings and how we can make things better.

It’s not good enough to find out there was a problem at the end of the service – we’d rather know immediately so we can fix it. You can check out our customer reviews and company testimonials on this page. If you’d like to share your thoughts or suggestions on our service, email customerrelations@taxback.com.

Reviews & Feedback

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Daniel Holian

My account managers that I dealt with were extremely courteous throughout the process which took nearly two years as a result of an issue with the NYC State Tax Office. I was never forgotten about with Taxback.com or my account manager; Ekaterina Kamburova. She was kind, extremely professional and handled my queries and problems with the upmost professional courtesy one would expect. Thank You Ekaterina! Read More
15 April 2014
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Marli Margraf

The Live Chat is really useful! Read More
15 April 2014
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Cillian Shields

The fact that you could get in contact with a member of staff whenever needed. The online talk service was good. Read More
15 April 2014
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Viktoriia Lebedieva

The Live Chat Service is very convenient. Read More
14 April 2014
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Kathy Bertin-Margueritte

The Chat service was very helpful because you can ask any time you want. Read More
13 April 2014
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Kathy Bertin Margueritte

Agents are very helpful and available any times. Read More
13 April 2014

Company Testimonials

We've been working closely with Taxback.com for several years and they have helped Go4Less Work Abroad Visa customers claim back their US, Canada, Australia, New Zealand and Irish tax refunds. We would recommend Taxback.com to our Customers.

Caroline O'Brien
Operations Manager, www.Go4Less.ie

As a US visa sponsor, it's our responsibility to advise our participants to file a US tax return when they complete their J1 program and so it's imperative that we have a tax agent that we can trust. We recommend that our students use taxback.com because of the efficient, transparent and compliant service they provide year after year for our participants.

Tom Areton
Executive Director & Co-Founder, CHI

Taxback.com organised a number of tax clinics on-site at our Novartis Cork Facility. They catered for individual team members' needs by covering a range of tax issues from Dividend Withholding Tax to Expatriate Taxes. The tax clinics were a big success with huge interest shown by our staff. Taxback.com were extremely easy to deal with and professional in their approach and most importantly they managed to simplify complex tax issues for our staff.

Donal O'Sullivan
Head of Human Resources, Novartis

Taxback.com is the ideal partner, offering an efficient, informative and easy-to-use service. They are a very professional service reflected in the positive feedback from our customers. A number of saongroup.com websites have now successfully partnered with Taxback.com, so much so that we are currently exploring additional partnership opportunities within our global network of recruitment websites.

Karen Kavanagh
International Development Manager, saongroup.com

Advertising

For advertising and sponsorship queries please contact advertising@taxback.com and for general queries please contact info@taxback.com

Media Enquiries

Sinead Gill,

Communications Manager