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It doesn’t matter how many times a company tells you how good it is. The best way to find out if we’re the right company for you is to hear from our customers. We collect feedback from our customers at all stages of the process and have a variety of channels.

We value all comments – both good and bad - as they all provide an important way for us to review the quality of our service. We monitor all the comments closely and have frequent team meetings to discuss customer survey findings and how we can make things better.

It’s not good enough to find out there was a problem at the end of the service – we’d rather know immediately so we can fix it. You can check out our customer reviews and company testimonials on this page. If you’d like to share your thoughts or suggestions on our service, email

Reviews & Feedback

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John Gleeson

The personal and professional approach by your staff. Read More
22 April 2014
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Shrawan Chauhan

Its whole procedure is good and online chat was very useful for me to ask my questions and all things. Read More
19 April 2014
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Ardona Mustafa

The whole process is quick and efficient. Read More
17 April 2014
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Tom Weis

I was informend all the time and Taxback took the time to call me and explained everything very good. Read More
17 April 2014
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Meylin Elena Tang Llanos

I received a personalized service! Read More
16 April 2014
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Daniel Holian

My account managers that I dealt with were extremely courteous throughout the process which took nearly two years as a result of an issue with the NYC State Tax Office. I was never forgotten about with or my account manager; Ekaterina Kamburova. She was kind, extremely professional and handled my queries and problems with the upmost professional courtesy one would expect. Thank You Ekaterina! Read More
15 April 2014

Company Testimonials

We've been working closely with for several years and they have helped Go4Less Work Abroad Visa customers claim back their US, Canada, Australia, New Zealand and Irish tax refunds. We would recommend to our Customers.

Caroline O'Brien
Operations Manager,

As a US visa sponsor, it's our responsibility to advise our participants to file a US tax return when they complete their J1 program and so it's imperative that we have a tax agent that we can trust. We recommend that our students use because of the efficient, transparent and compliant service they provide year after year for our participants.

Tom Areton
Executive Director & Co-Founder, CHI organised a number of tax clinics on-site at our Novartis Cork Facility. They catered for individual team members' needs by covering a range of tax issues from Dividend Withholding Tax to Expatriate Taxes. The tax clinics were a big success with huge interest shown by our staff. were extremely easy to deal with and professional in their approach and most importantly they managed to simplify complex tax issues for our staff.

Donal O'Sullivan
Head of Human Resources, Novartis is the ideal partner, offering an efficient, informative and easy-to-use service. They are a very professional service reflected in the positive feedback from our customers. A number of websites have now successfully partnered with, so much so that we are currently exploring additional partnership opportunities within our global network of recruitment websites.

Karen Kavanagh
International Development Manager,


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Media Enquiries

Sinead Gill,

Communications Manager