Taxback.com is a privately owned company and is not part of ATO. While all tax forms are also directly available from ATO free of charge, by using Taxback.com, you will receive full guidance and an end-to-end service. The Taxback.com tax refund estimation service is free.
* The refund amount is an average value and is not guaranteed. Your final refund amount depends on your individual circumstances.
Stuart Clarke Dec 06, 13
Everything was quick and easy an excellent service.
JAN STAVINOHA Dec 06, 13
Good information about taxes in time to time.
Keith Morris Dec 02, 13
It is friendly and hassle free. And i will continue to use this service and will also tell my family and friends about taxback.com
Georgina Gillooly Nov 29, 13
Regular updates. Friendly emails. Very efficient staff.
Seonjeong Kim Nov 26, 13
I feel very comfortable and easy to use. I don`t know how I can get tax refund without remembrance of my tax number. But I received alarm from taxback.com and they just gave the way how I can get my refund. kindness and easy to use were very nice.
Asa Wadeskog Nov 25, 13
Stanislav Stanchev has assisted me not only with this Taxback refund but with previous ones as well and I always find him very helpful and he provides great customer service. A real asset to your team!
Beau Irwin Nov 22, 13
Natalia was fantastic and personable!
Rory Carter Nov 20, 13
The consistent communication and updates was great!
Daniel Vieira de Melo Freire Nov 20, 13
Transparency and the easy communication that Taxback.com used to contact me.
Chandra Maragh Nov 20, 13
Quick and very easy. Great customer service!
Matias Zavaleta Nov 18, 13
I like the fact that there was an agent who proved to be really involved in my case and we were in frequent communication. She made it really easy for me as I only had to follow her directions and that was it. Always clear and fast. Thank you.
Ulrike Derka Nov 13, 13
They are very kind, calling me all the time for helping me.
Thomas Mc Gowan Nov 13, 13
It saved me dealing with the NZ Revenue myself and just took all that hassle out of it.
The process was easy and the information was straight forward.
Time was not an issue for myself so i did not mind waiting.
Easy to use service and very informative.
David Ouazan Nov 12, 13
The fact that my new agent Remi Favier took back my file instead of being taken care of a European tax agent.
He has done a very clear, good and fast job, and helped me to understand everything which I really appreciated.
Vaclav Novak Nov 12, 13
Chat help is very perfect.
Rachel Taylor Nov 10, 13
The person in charge of my tax back progress (Stela) was very helpful and emailed back very quickly.
Jaimie David Nov 08, 13
I found all questions I had were answered clearly and extremely promptly. I was advised every step of the way and I did not have to keep contacting Taxback for updates as they did it as a matter of course. Very satisfied and will be using Taxback again.
Sarah McConnell Nov 07, 13
Great communication from my agent, and how fast the process was once I gave her the information she needed, thank you marina.
Bernie O`Dwyer Nov 06, 13
The staff members never got upset or annoyed and were always available and helpful.
David McGill Nov 04, 13
Communicated with me throughout the process, kept up to date and in the loop!
Gavin Williams Nov 04, 13
I felt reassured that TaxBack were working efficiently to retrieve both my Tax and Super in a timely manner. The customer service team is always close at hand to respond to any queries and provide information. Once the forms have been filled in you can just sit back, relax and wait for your money to come through.
Tomas Saroch Nov 03, 13
NO PROBLEMS....I HAVE MY MONEY!!! :)
Aira Clarice M. Mahusay Nov 02, 13
All of it is cool. God bless your team always! :)
Rogen Genton Oct 31, 13
Thank you very much for processing my tax from United States. Even though I am not in US anymore, you guys did a way to make it easier for me to receive it. I will be looking forward to having transactions with you anytime soon. I appreciate it a lot.
Evelina Lukasevic Oct 30, 13
good service,thanks Andrea:),easy to understand...
Jessica Parsons Oct 27, 13
Having communication with manager Elitsa Stoyanova, who was so efficient at keeping me informed and replying to emails. Thank you Elitsa.
Eliana De Vito Oct 24, 13
Victoria, my agent was all the time helping me with everything, she made all my process easier.
Alisha Barry Oct 23, 13
The on line tracker...that i could log on at any time to see the status on my claim. Also the agents were so nice. They weren`t calling you 24/7 like most places. They were professional and very helpful and explained everything that i din`t understand!
Zengying Li Oct 23, 13
Taxback staff are helpful and efficient;
High integrity, do what is said;
Fees are reasonable;
Timothy Winowich Oct 23, 13
The live chat was extremely useful.
Robert Stewart Oct 23, 13
Dimitar was extremely mannerly, efficient and helpful at all times. Gave clear information, communicated regularly and was a pleasure to deal with.
Jemimah Yap Oct 22, 13
Updates and email confirmations about the tax back progress.
Helio Isayama Oct 20, 13
I liked most about the reliable service taxback provided.
Helene Zerosio Oct 18, 13
I always had answers when I asked something, you are very reactive and it is valuable.
Chloe Briegel Oct 16, 13
Even with imprecise information about my jobs and employers they manage to find it anyway!
Julie Cord Oct 16, 13
Customer service was excellent! I was not aware that I was eligible for a refund because I had been out of the country for so long. Taxback contacted me and helped me through the entire process which made it very simple to receive my refund. Really good experience all around.
Philipp Paetzold Oct 15, 13
The quick and easy way to receive taxes from countries like Canada where ever you are...
Emeline Sissaoui Oct 15, 13
Tax tracker account is really useful.
Wilfredo S. Placer Oct 15, 13
You always remind the customer about the refundable amount- big amount or small amount, and you always give very accurate information about the the policy and guidelines.
Klara Alm Oct 14, 13
Easy to understand the process and easy to use the website.
Eoin Murphy Oct 10, 13
Customer Service and I had to do very little on my end, everything taken care off, very good service.
Guru Thonse Oct 09, 13
Chiara Bove Oct 08, 13
Whole service was very efficient. Very nice agents.
Angelo De Laet Oct 05, 13
it was a mess when i tried it (multiple times), now than it`s you, it was easy, just giving the information you need and that`s it for me ^^
Leanne MacDonald Oct 04, 13
Thank you for constantly keeping me updated on the progress of my application. The live chat service is also really convenient.
Dmitry Krasnorutskiy Oct 03, 13
Clear and efficient communication.
Inez Rudnik Sep 30, 13
Taxback.com provided me with quick e-mail replies, and if ever i needed even faster replies or had any questions at all (sometimes silly or stupid) I could use the chat and always got a quick and straight response! The chat staff are very friendly and efficient.
Laura Gaffney Sep 30, 13
Efficiency. Step by step updates online, so I always knew the progress. Very convenient and straight forward.
Paul Cooke Sep 29, 13
Very helpful and very nice people!
Lucy Murray Sep 26, 13
The process was quite easy, all the work was done for me by an agent, I only had to submit information and they did the rest!
Free tax refund calculator.
Missing payslips tracked down.
No refund no fee.
Registered with the Australian Tax Office.