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Customer Corner

  • Customer Avatar
    The ease with which it is completed

    18 January 2018

  • Customer Avatar
    Great Customer service agent Timea

    16 January 2018

  • Customer Avatar
    Efficient friendly customer service

    15 January 2018

  • Customer Avatar
    I'm happy with the overall process and the communication with the account manager. I'm not happy that instead asking simple for IBAN and BIC unnecessary information are collected.

    12 January 2018

  • Customer Avatar
    Friendly, knowledgeable staff.

    11 January 2018

  • Customer Avatar
    Communication update emails live chat very helpful efficient tracker amazing

    09 January 2018

  • Customer Avatar
    easy contact on free phone,staff friendly,professional ,explain everything.

    09 January 2018

  • Customer Avatar
    No matter when you rang the girl very polite and helpful

    08 January 2018

  • Customer Avatar
    The online Tax Account is better than previous years. Besides my new account manager is way better than the last one. More efficent.

    04 January 2018

  • Customer Avatar
    Very efficient and quick!

    04 January 2018

  • Customer Avatar
    Pretty seamless and hassle free -- especially when I am an overseas customer. Also, someone reached out to me via Taxback.com regarding the new work-holiday visa tax change & wanted to use my "case" as a case study in court. I was unhappy to learn that I was the first generation of the WH visa to not get much tax $$ back from Oz... I was happy to help and happy that taxback cared and took action on my behalf.

    03 January 2018

  • Customer Avatar
    Communication. Follow-up and calls from officers of the organisation and prompt responses to mixed calls.

    03 January 2018

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