Tax Back - Income Tax Refund Specialists
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Tax Refund
  UK Tax Information  
Tax is probably the last thing on your mind when you're sightseeing in London or eating haggis in Edinburgh, but there are a few important tax facts you should know about.

All employed and self-employed workers in the UK get taxed on their earnings, but the good news is we can get back part, or all of what you paid for you.

Filing tax returns can be very complicated and stressful so we want to make getting your cash back as quick and stress-free as possible for you.

At taxback.com we care about tax – so you don't have to! We've been filing tax returns for international workers since 1996. We know this business inside-out and not only guarantee that your tax return will meet all the legal requirements of the UK tax authorities, but we'll also get you back the maximum legal refund possible.

Try our FREE online refund calculator to how much tax you could get back!
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Click here to Apply Now for a refund - only takes 4 minutes!
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Click here to find out how much we can get back for you - only takes seconds!
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FREQUENTLY ASKED QUESTIONS
  When can I get my tax back?   How much money will I get back?
  How long will it take to receive my UK tax refund? Where's my refund?   How does taxback.com work?
  How do I know what's happening with my tax return?   What are the advantages of using taxback.com?
  How much will it cost?   Oops - I lost my documents/Help - I never got my documents – what do I do?
  What is a P45?   What is a P60?
  What is PAYE?   Help! I don't have a National Insurance Number – what do I do?
  What's a UTR number?   Can I do it myself?
  What's the difference between filing my tax return and getting my tax refund?   I worked abroad in other countries- can you help me to claim refunds from these countries?
  Can you guarantee that I'll receive the refund amount you estimated for me?
  When can I get my tax back?

The UK tax year is from April 6th until April 5th of the following year but you have up to six years to claim any overpaid UK tax.

2007 UK tax refunds: If you've worked in the UK since April 6th 2007 and have since left the country we can file your tax return straight away so apply for your refund today!
If you're still working in the UK we can file your tax return once the tax year ends in April 2008 so make sure you keep all your documents so we can get your cash back as fast as possible when the time comes.

2002 – 2006 tax refunds: If you worked in the UK between 2002 and 2006 we can claim your refund right away so download the UK tax forms now.
Back up to Questions  
  How much money will I get back?

Taxback.com will get you back as much overpaid UK tax as is legally possible. That amount depends on factors like:
  • Your earnings
  • Your expenses
  • How long you worked for

The average refunds we get for our clients are £963 for PAYE and £1453 for self-employed customers.

Try our FREE online tax refund calculator to see how much cash you could get back!
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  How long will it take to receive my UK tax refund? Where's my refund?

As soon as we have it, you'll have it, because we contact you immediately when we receive your refund from the tax office to organise the easiest way to get it to you.

You can watch the step-by-step progress of your application on your online account. It'll go something like this:

When we receive your documents it takes us just 1-3 working days to get your UK tax return ready. This includes:

  • Receiving and checking the documents
  • Estimating your refund
  • Completing your forms
  • Sending them to the tax office


Once at the tax office your application takes about 8-12 weeks to process, depending on how busy they are. Our tax team will keep chasing the tax office to see how your application is progressing.

As soon as the tax office sends us your refund, we'll contact you to sort out the best way to get your cash straight to you.

The total estimated time for your UK tax rebate is 8-12 weeks.
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  How does taxback.com work?

Here's how our easy three-step service works:

  1. Register online or use our FREE tax refund calculator and then download the TaxPack for UK tax returns.

  2. Send us your documents and signed forms. We'll estimate your refund and give you an online tax tracking account. If you're missing any documents we can get replacements for you.

  3. Chill out while we file your tax return and get you the maximum possible legal refund.

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  How do I know what's happening with my tax return?

You can follow the progress of your UK tax return on your online tracking account. This allows you to see every step of your application. As soon as we have your refund we'll contact you to sort out the best way to get your money straight to you.

Rather talk to a human being? We have staff available to talk to you in 18 taxback.com offices in 15 different countries. Click here to find your local office number or use our Live Chat.
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  What are the advantages of using taxback.com?

Thousands of people choose our service because:

  • We get you the maximum legal refund
  • FREE online refund estimations
  • Every customer gets a Personal Online Tracking Account – you can follow your tax return every step of the way
  • All our tax returns are legal and compliant with UK tax law.
  • Document retrieval service
  • 24-hour customer support and tax refund help
  • Free phone, free fax, free online tax help with our live chat!
  • No language barriers - our services are available in: Bulgarian, Chinese, Chinese-Taiwanese, Croatian, Czech, Dutch, English, French, German, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Spanish, Thai, Turkish, and Ukrainian.
  • Money sent worldwide and in your local currency. You can get your refund in: Euro, US Dollars, Australian Dollars, UK Pounds, Bulgarian Lev, Lithuanian Litas, Polish Zloty, Russian Rubles, Slovak Koruna, Romanian Lei, Canadian Dollars, South African Rands, Czech Koruna, New Zealand Dollars, Latvian Lat, Ukrainian Hryvna.
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  How much will it cost?

First of all, our FREE Online Tax Estimation costs you nothing - just a few minutes to fill it out. We'll email your refund estimation straight to your personal email with no obligation to use our service.

When you send us your documents and signed forms, we'll evaluate your refund and what additional services you need such as document retrieval. Then we'll let you know how much it will cost to file your return for you.

For UK tax refunds we charge a small percentage of the refund received, subject to a minimum processing fee of £50.

Why the minimum fee?

This fee covers all the things that make filing your application with us so easy, such as:

  • Customer support 24/7 by phone and Live Chat
  • Online tracking service – in seven languages
  • Free phone and free fax
  • Local staff to meet you and guide you through the process in 18 offices worldwide
  • Tax technicians
  • Researchers to identify new legal developments to maximise your refunds
  • Quality team
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  Oops - I lost my documents/Help - I never got my documents – what do I do?

We know it's easy to lose documents in the move back home or to not even receive them in the first place. That's why we have a dedicated document retrieval team who deal with employers all over the world and can organise replacement documents for you.

You'll find a declaration form authorising us to do this in your UK TaxPack, or if you no longer have it, click here to download another one.
Back up to Questions  
  What is a P45?

To claim your UK tax rebate, we need your P45 or your P60. A P45 is the official tax form that you get from your employer when you finish working for them. It outlines your earnings and the amount of taxes that you paid for that employer. If you leave your job to start another one, you'll need to give your P45 to your next employer so make sure you keep a copy for yourself.

If you've misplaced your P45 or you never received it, our document retrieval team can obtain one for you.
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  What is a P60?

We need your P60 or your P45 from each of your employers to claim your UK tax refund. A P60 is the tax certificate you receive from your employer at the end of each tax year in April. It shows all your earnings and tax you paid in that tax year. If you've misplaced your P60 or you never received it, our document retrieval team can obtain one for you.
Back up to Questions  
  What is PAYE?

The Pay as You Earn (PAYE) system means that tax is deducted from your earnings by your employer and paid to HM Revenue and Customs. The rate at which tax is paid depends on how much you earn.

If you paid PAYE in the United Kingdom, you may be owed a refund so use our FREE Online UK Tax Refund Calculator to see how much cash you could get back.
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  Help! I don't have a National Insurance Number – what do I do?

Your National Insurance Number (NIN) is the unique number allocated to you by the Department for Work and Pension in the UK. It allows you to work, pay taxes and access public services in the UK. We can still apply for your UK tax refund without an NIN, but the process will be faster with one.

If you don't have an NIN, we can organise one for you so contact us on UK@taxback.com or fill out the form online.
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  What's a UTR number?

If you're self-employed, we'll need your Unique Taxpayer Reference (UTR) to claim your UK tax rebate. The UTR is the reference under which a person is registered as self-employed in the UK and you cannot work as a self-employed person without one.
Back up to Questions  
  Can I do it myself?

Every tax office in the world is set up to accept applications directly from taxpayers so yes, you can file your return yourself. The reality is though once you submit it, there's no updating process and no feedback until you get a yes or a no, which is frustrating and very worrying.

Preparing your UK tax return will involve getting all the tax forms and trying to put all the information together properly – and it's not as easy as it looks.

The UK tax system is very complex and filing their own tax return is a challenge that many British citizens don't even attempt themselves.

At the end of the day ask yourself -
Would I wire my own house?
The reality is no, I wouldn't. I'd use an electrician.
It's a technical professional piece of work, so I'd get a technical professional to do the job properly. I don't want to risk my house blowing up!



It's the same with tax. Our taxback.com customers rely on us as technical professionals to file their UK returns and get their tax back. Last year we filed nearly 9000 UK tax refund claims. Our customers tell us they knew trying to file it themselves would lead to stress and a possible loss of money in refunds. They'd rather focus on their university courses, their day-job or, more importantly, enjoying a pint at the local pub.

Filing your return yourself won't make your house explode, but it can result in lots of stress and leave you out of pocket if you miss out on refunds you're owed.

It's easier for you to let us put our 11 years of experience filing tax returns to good use by doing all the work for you. It makes sense to use an expert.

Use our FREE online refund calculator to see how much tax you could get back.
Back up to Questions  
  What's the difference between filing my tax return and getting my tax refund?

We file your UK tax return in order to organise your tax refund.

A tax return is the annual submission of tax forms documenting your earnings, taxes paid, deductable expenses and benefits that you send to the tax office for review. They review it according to the information submitted by your employer and the current laws that apply to your case.

If you get a tax refund, this means the tax office review found you have overpaid UK tax and are due some back.

Our estimate of your refund is based on our prediction of what the tax office will decide when they review your tax return - providing they have the same information as us.

Use our FREE online refund estimator to see how much tax you could get back.
Back up to Questions  
  I worked abroad in other countries- can you help me to claim refunds from these countries?

Absolutely! We've been organising tax refunds for people working all over the world since 1996. If you've worked in any of the following countries click on them to apply for your refund!

Australia tax refund Austria tax refund Belgium tax refund
Canada tax refund Denmark tax refund Germany tax refund
Gibraltar tax refund Guernsey tax refund Holland tax refund
Ireland tax refund Japan tax refund Luxembourg tax refund
New Zealand tax refund Norway tax refund US tax refund


Our research team is constantly developing tax return services for new markets so if you've worked in a country not mentioned above, email our team on newtaxes@taxback.com to see what we can do for you.
Back up to Questions  
  Can you guarantee that I'll receive the refund amount you estimated for me?

No, but we do guarantee to get you the most money back that we legally can.

Our estimate is based on your documents and our experience in filing thousands of tax returns every week since 1996. Naturally, the UK tax authority has the final decision in your tax refund based on their systems and tax codes.

When our tax technicians prepare and file your return, they check for any benefits you could get and ensure we apply for the maximum rebate possible.
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