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Privacy Policy

This privacy policy sets out how taxback.com uses and protects any information you give when you use this website. Taxback.com is fully committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Taxback.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 31 July 2013.

 

What information we collect
We may collect the following personal information from you:

  •  Contact Information such as name, email address, mailing address, phone number
  •  All Financial Information pertinent to filling a tax return on your behalf 
  •  Social Security Number or equivalent, depending on your tax country of residence
  •  Demographic information such as age, education, gender, interests and zip code

 

How your information is used
We require this information to understand your needs, to provide you with a better service and in particular for the following reasons:

  •  To administer your account
  •  To send you periodical marketing and promotional communications, such as emails, newsletters, SMS text messages
  •  To provide the service you have requested
  •  We may use the information to improve our products and services
  •  We will never sell your information

 

Choice/Opt-Out
You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails.

 

Tell-A-Friend
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Taxback.com stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.
Your friend may contact us at infotaf@taxback.com to request that we remove this information from our database.
As is true of most Web sites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.

 

Information Obtained from Third Parties
If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.

 

Information Sharing
We will not share your personal information with third parties unless we have your prior consent to do so or unless we are required to do so by law to comply with a subpoena or similar legal process. We do not sell your personal information to third parties.
We may provide your personal information to companies that provide services to help us deliver our service, such as shipping documents to you. These companies are authorized to use your personal information only as necessary to provide these services to us.
We may also disclose your personal information when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
If taxback.com is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information to any other third party with your prior consent to do so.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the address below. We will promptly correct any information found to be incorrect. If you decide to become a client of taxback.com and you store personal information online with us, then you can log into your account at anytime and update your personal information.

Cookies and Other Tracking Technologies
A cookie is a small text file that is stored on your computer hard drive. Cookies help analyse web traffic and allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
We use cookies on this site. We link the information we store in cookies to any personally identifiable information you submit while on our site. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Some of our business partners or third parties use cookies or other tracking technologies on our site. Data is only collected in the aggregate. We have no access to or control over these cookies.

Links to Other Sites
If you click on a link to a third party site, you will leave our site and go to the site you selected. Because we cannot control the activities of third parties, we cannot accept responsibility for any use of your personally identifiable information by such third parties, and such sites are not governed by this privacy policy. We encourage you to review the privacy statements of any other service provider from whom you request services.

Security
The security of your personal information is important to us. When you enter sensitive information (such as social security number) on our forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
We are committed to ensuring that your information is secure and we follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can contact us as described below.

Additional Policy Information
Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. We also have testimonials on our sites, for which if a user posted personal information with this, we have received permission.

Notification of Privacy Statement Changes
We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Information
You can contact us by writing or email us at the address below:
Taxback.com European Headquarters
IDA Business & Technology Park
Ring Road
Kilkenny
Ireland

Taxback.com US Headquarters
333 N. Michigan Ave
Suite 2415
Chicago 60601 IL
USA
Tel: +353 1 887 1999

Free phone (from Ireland): 1800 66 88 66
Fax: +353 1 670 6963
Email: info@taxback.com